Visitation Guidelines

Effective May 9, 2022

Consistent with community efforts to limit the exposure of COVID-19, our Visitation Guidelines have been revised to help protect our patients and their loved ones as well as staff and healthcare providers. Visitation is subject to change.

Mandatory Visitation Protocols

  • All visitors must sign in at the Reception Desk upon entering the Hospital.
  • All visitors will be issued a visitor’s badge, must place it on a visible area on clothing, and wear it at all times while in the hospital.
  • All Visitors will be screened for COVID-19 symptoms before they are allowed into patient areas of the hospital.
  • Per the CDC, regardless of vaccination status, visitors must undergo a temperature screening and answer the following questions, indicating if they have experienced:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue, muscle or body aches
    • Headache
    • Loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
    • Traveled out of state or internationally within the last 10 days.
    • Come in close physical contact with anyone who has been exposed to or who is COVID-19 positive within the last 10 days.
    • Tested positive or had a positive COVID-19 test result within the past five days.
  • Any visitor with a temperature above 100 degrees, will be subject to the following:
    • The visitor will be given a mask and asked to take a seat.
    • After 5 minutes the visitor will have their temperature retaken.
    • If the temperature continues to be 100.4 degrees or above, the visitor will be asked to leave the hospital and instructed to contact their medical provider.
  • All visitors must be 18 years of age or older and provide the room number/name of the person they plan to visit.
    • No visitors allowed for COVID patients.
    • Only one visitor per patient allowed in the building at a time.
    • Waiting visitors need to wait in their cars or off property – waiting in the lobby or ED waiting room is not permitted.
    • Wearing a multilayered disposable paper mask before entering the hospital. If a visitor does not have an appropriate mask, one will be provided by the hospital.
    • Maintaining social distancing and hand sanitization protocols.
  • Inpatient Areas:
    • One (1) adult visitor, 18 years of age or older, per patient permitted.
    • Visiting Hours in private patient rooms are from 9:00 a.m. until 8:00 p.m.
    • No visitors are permitted in semi-private rooms.
    • Visitor must be escorted to the room and back out to the entrance.
    • Visitor must remain in the room during the entire visit.
    • Visitors may not congregate in the lobby, cafeteria, or other community areas.
  • Emergency Department: One (1) adult visitor, 18 years of age or older, per patient permitted upon physician approval.
    • One (1) adult visitor parent/guardian may accompany a minor being treated.
    • In an instance when a patient is not able to communicate on their own (e.g., Dementia, altered mental status, intellectually disabled), one caregiver with knowledge related to why the patient is being seen may accompany the individual.
    • No visitor permitted during testing, lab, radiology, or other care delivery per the attending physician.
    • Waiting visitors need to wait in their cars or off property – waiting in the lobby or ED waiting room is not permitted.
  • Outpatient Surgery/Procedures: One person may accompany the patient at check in.
    • Once the patient is taken to pre-op, family and visitors will be asked to leave.
    • Staff will call a designated individual once the procedure is completed.
    • If the patient is a minor child, one parent will be asked to stay.
  • Geriatric Psychiatric Unit
    • Monday – Friday: 3:30pm – 5:30pm
    • Saturday: 2:00pm – 4:00pm
    • Sunday: 2:00pm – 4:00pm
  • Long Term Care (LTC): Limited visitation will be allowed within the LTC unit.
    • Inside visits for LTC, will be arranged through the activity director.
    • Visiting hours in LTC are 9:00 a.m. until 8:00 p.m.
    • Space is limited, appointments are encouraged.
    • Window visits, virtual visits and outside visits are also available through the activity director.

Circumstances may allow for specific exceptions to any visitation restrictions and may include a designated visitor for compassionate care, end-of-life or legal situations and or a support person for patients with physical or cognitive impairments or patients with intellectual and/or developmental disabilities. All persons entering under an exception remain subject to appropriate infection control protocols.



Animal Visitation

Boulder City Hospital recognizes the therapeutic benefits a patient receives when visited by loved ones. For many, this includes the family pet. Boulder City Hospital is happy to accommodate a patient’s family pet so long as the following criteria are met:

  • The Patient wishes for the animal to visit
  • A current shot/vaccine record is on file with the Hospital
  • Visit is during regular Visiting Hours
  • Exotic pets or pets which cannot be immunized (i.e. birds, reptiles) are not allowed.

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